2020 Student Services

I worked on a presentation about 2020 Student Services for NW/MET Conference Keynote last week. While we didn't get through all of the slides and we didn't get to discuss the info below, I do think these are important concepts...so I'm throwing them up on this blog.

As I look at the work being written about the coming of Web 3.0, my mind automatically goes to "so how will this affect actual online student services?"

Dave McComb, President of Semantic Arts, 2008, states that "Web 3.0 accumulates data and draws inferences through automated reasoning using a set of standards, tools, and engines to increase relevance." And Alex Iskold from Web 3.0: When Web Sites Become Web Services, March 19, 2007 lists talks about Web 3.0 transforming web sites into web services.

"Web 3.0 is that major web sites are going to be transformed into web services - and will effectively expose their information to the world.

But it is not a question of if web sites become web services, but when and how.

As more and more of the Web is becoming remixable, the entire system is turning into both a platform and the database."

So from these ideas, I have begun to draw what this online student services world will look like as compared to Web 2.0. See chart below: